TERMS AND CONDITIONS AND PRIVACY POLICYThe following Terms and Conditions and Privacy Policy apply to the products and services provided by SLICE COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN L.L.C , the Company or SLICE. Company is incorporated under the laws of UAE, bearing registration number 873576 and having its registered office at Office F-37, Building BC (129 - 294), Port Saeed, Dubai, United Arab Emirates.
1. GENERAL1.1. “SLICE COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN L.L.C” maintains the https://sliceapp.io Website (“Site”). The Website may use cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.1.2. SLICE provides Services that allow merchants to offer consumers the ability to pay for their bill on their smartphone. Consumers can scan a QR, review the bill, split the bill, add a tip and pay. They can also review the experience and sign in to SLICE personal account for seeing the bills and promotions.1.3. United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.1.4. Visa or MasterCard debit and credit cards in AED will be accepted for payment.1.5. We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.1.6. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.1.7. Cardholder must retain a copy of transaction records and Merchant policies and rules.1.8. User is responsible for maintaining the confidentiality of his account.1.9. The Terms and Conditions and Privacy Policy may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted. If you have any questions, complaints or claims with respect to the Services, please contact us at contact@sliceapp.io. We will do our best to address your concerns.
2. PRIVACY POLICY2.1 Personal Information includes any information about you that can be personally identified, and is collected only in the circumstances and means outlined below for the function or activity we are carrying out.2.2 We recognize the importance of protecting the privacy of personal information. We employ strictpolicies and security measures to protect the information you provide us.2.3 When you register with us, use SLICE services, or provide us with your personal information, you give us consent to process and use such submitted personal information in accordance with this Privacy Policy.2.4 You are entitled to request access to and correction of all personal data you provide us, or to remove your name from our database at any time by contacting us. Please email to us at contact@sliceapp.io.2.5 This Privacy Policy applies to all protected personal information collected, maintained or used by us.2.6 The https://sliceapp.io is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
3. INFORMATION COLLECTED3.1 Two basic types of information are collected from you in conjunction with your use of the Our Services (collectively, your “personal information”): (1) personally identifiable information; and (2) non-personally identifiable information.3.2 Personally identifiable information is information about you provided by you directly. This might include your name, email address, first name, surname and address, and may also include photographs that you provide to us, your username or any other information required to use the services of SLICE, register an account with SLICE or register your business with SLICE.3.3 Personally identifiable information is also information about your financial transactions provided by you directly. If you use our Services for financial transactions, we collect information about the transaction. This includes your payment information, such as your bank account details, credit or debit card number and other card information, and may include other account and authentication information, as well as billing, shipping and contact details.3.4 Non-personally identifiable information is.3.4.1 information collected by our server, including the internet protocol (IP) address used to connect your computer to the Internet, operating system and platform, the average time you spend on SLICE, pages visited, information searched for, average access time, and websites you have visited previously, as well as other relevant statistics.3.4.2 cookies and other anonymous identifiers, which we may send to your computer's browser, enabling us to recognise your device when you log-in or use our services and to measure your online transaction patterns.
3.4.3 information from or about the computers, phones, or other devices where you install or access our services. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. This might include:
3.4.4 information about you and your activities from third-parties, information provided to us by other product or services providers, or information from other users about your experiences or interactions with them.- Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
- Device locations, including specific geographic locations, such as through GPS,Bluetooth, or WiFi signals.
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
4. THE USE OF INFORMATION4.1 We may use, or disclose to third parties, the information you give to us directly and the information we receive from third parties in order to:4.1.1 deliver products or services to you, or to others, to collect payments, make payments and to manage your account, to market to you directly, as well as provide you with information about our products and services, and to notify you of changes to our products and services.4.1.2 process transactions and send notices about your transactions.4.1.3 resolve disputes and collect payments and/or fees.4.1.4 verify the accuracy of and authenticate your information.4.1.5 detect, investigate and prevent potentially prohibited or illegal activities.4.1.6 personalize content and experiences, including providing recommendations based on your preferences.4.1.7 perform statistical, demographic and marketing analyses of users of OurServices and their purchasing patterns.4.1.8 contact you about new products or services. You can unsubscribe from any mailing list by clicking on the unsubscribe link that can be found in all communication emails that are sent.4.1.9 provide, maintain, protect and improve our services for your benefit, or for the benefit of others, to develop new services, and to protect our services and our customers. We may also use this information to offer you, or others, tailored services, products, or seasonal promotions;.4.1.10 keep a record of your communications with us to help solve any issues or disputes that might arise.4.1.11 help verify accounts and activity, and to promote safety and security on and off of our services, such as by investigating suspicious activity or violations of our terms or policies.4.1.12 comply with the law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.4.1.13 to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you.4.1.14 to send marketing and promotional messages and other information that may be of interest to you, or to others, including information sent by, or on behalf of, our business partners.4.1.15 to market products or send promotional messages to third parties, or to enable our business partners and other third parties to undertake marketing and promotional activities generally.4.2 We may use the information we collect through your use of our services to:4.2.1 measure the use of SLICE and to administer and improve the services of SLICE. We interpret this statistical data in our continuing effort to improve SLICE and your user experience.4.2.2 gather information on which web pages are visited and how often, to make SLICE more user friendly, and to give you a better experience when you return to SLICE.4.3 We may combine the information you give to us directly with the information we collect through your use of our service.4.4 We may from time to time supply the owners or operators of third party websites from which it is possible to link to SLICE with information relating to the users accessing SLICE from such third party websites.4.5 In delivering our products or collecting and using your personal information, we may be required to disclose some of your personal information to third party organisations, including external service providers; our legal, accounting, financial or other professional advisors; and regulatory or government authorities as required by law.
5. SECURITY CLAUSE5.1 When making payments using our services, or receiving payments using our services, your financial details are passed through a secure server using industry standard encryption technology.5.2 We use industry standard encryption technology to transmit and encrypt all financial and payment information in our possession.5.3 https://sliceapp.io will not pass any debit/credit card details to third parties.5.4 All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.5.5 https://sliceapp.io takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://sliceapp.io) cannot guarantee the security of any information that is disclosed online.5.6 We may disclose your information to third parties who are not in the United Arab Emirates, or in your country of residence, in accordance and with limitations stipulated in this Privacy Policy.
6. PAYMENT PROCESS6.1 We are not directly involved in the online payment but through a third party service provider.6.2 Once the payment is made, the confirmation notice will be shown to the client o the screen and can be downloaded by client in pdf format or sent via email within 24 hours of receipt of payment if the client provides an email.6.3 We have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of the use of the Service or for loss of data or information caused by factors beyond our control.6.4 You may not use this Service for any unauthorised or unlawful purpose.6.5 We do not accept any responsibility for refusal or reversal of payments, which shall be a matter between you and your credit card issuer.6.6 The Company shall not be liable for payments taking place at a partner venue using fraudulent payment methods.6.7 Request for refunds must be directly with the venue staff where the transaction took place.6.8 Refunds will be done only through the Original Mode of Payment. Please allow for up to 45 days for the refund transfer to be completed.
7.CANCELLATION7.1 The Agreement is effective until terminated by either party. You may cancel or terminate this Agreement by notifying SLICE and paying all amounts you owe to SLICE (including any fees or expenses incurred) in full. SLICE shall pay all amounts SLICE owe to you if any within a month.The privileges granted to you under this Agreement will terminate immediately after notice from us if, in our sole discretion, you fail to comply with any term or provision of this Agreement.
